Extensive Online Documentation in Shared Website Hosting
If you have purchased your very first shared website hosting package from our company or have migrated your site over to us, you’ll get used to our platform and our custom Hepsia Control Panel in no time due to the fact that we have compiled a comprehensive web-based knowledge base where you can find all the information that you may ever need – both general info in regard to the hosting service as a whole and more specific info about the different functions that you can make use of and the difficulties that you can run into. The articles themselves are located in 2 places. The complete article archive is accessible via the Help section of the Control Panel. You can read relevant articles about the different functions in each section of the Control Panel too. You can learn how to accomplish de facto everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer step-by-step guidelines, so you will never get confused because of an unclear text. Naturally, in case you stumble upon a more specific problem and you can’t find a solution in our knowledge base, you can get in touch with our client support staff representatives 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include thorough online help documentation where you will see info about all the functions that our custom-created Hepsia hosting Control Panel offers, in addition to solutions to various questions and complications that you could run into. All configuration manuals include step-by-step explanations, which implies that you will not have to worry about skipping something if you intend to export a MySQL database, for instance. The troubleshooting articles include a range of likely causes of particular problems and the solution for each of them, so in case you are unable to send email messages even though you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason for this might be and rectify the problem with a few mouse clicks in your email client. As Hepsia offers quite a few features, you’ll be able to find applicable articles in each section. If you would rather browse all help articles, you can use the Help menu, which is located in the upper right corner of the screen.