Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering quality support promptly is our high priority, so that we support each shared website hosting plan with a 1–hour ticket resolution warranty. The moment you fill in a ticket or drop a message, our user help support team will try all they could do to give the most acceptable remedy for your situation and to supply you with help in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is delivered by a crew of capable specialists who’re able to answer your question quickly. You can easily contact the technical support crew by starting a help support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you can also call us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while working on your online projects within the Control Panel, you are able to always select the Help button and track down your query in the listing of articles that will appear. We have as well turned much of the posts into video lessons. The catalogue of instructional videos will show up if you pick the Videos option present in the top right angle.