Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Warranty

  • Our technical assistance Department is online day and night to handle every one of your support needs. Every ticket you send to us shall be solved within up to 60 mins. If your situation demands the help of an admin, we will address the ticket to the person on duty and will let you know that the issue is being taken care of.

  • Top quality support service

  • Professional Client Assistance Service

  • We are on–line for you 24x7x365 to give you help and tech support as well as to help you with any issue that you may encounter while monitoring your virtual server. We’ll support you with all installed in advance apps, such as your OS, server admin panel (in accordance with the VPS type) and the Website Control Panel designed entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • A detailed and frequently updated collection of articles is included in our in–house built Website Control Panel. It offers quick tips about how to carry out all the primary site supervision jobs. The Help zone offers you exhaustive how to articles and reviews and step–by–step video lessons. You can gain access to the Help zone by clicking on the Help or Video buttons in the right side of each Control Panel section.